Frequently Asked Questions

Orders & Shipping

How long does delivery take?
Orders are typically processed within 1-2 business days. Delivery within Pakistan takes 3-5 business days.

How can I track my order?
Once your order is dispatched, you will receive a tracking number via email or SMS.

Do you offer cash on delivery (COD)?
Yes, we offer Cash on Delivery across Pakistan.

Returns & Exchanges

What is your return policy?
We accept returns within 7 days of delivery for unused, unwashed items in their original packaging. Intimate wear cannot be returned for hygiene reasons unless defective.

How do I exchange a product?
Contact us at shop.ivorynights@mail.com or call 0332-6900115 and our team will assist you.

Products

How do I find my size?
We recommend checking our size guide available on each product page for the best fit.

Are your products made from premium fabrics?
Yes! All Ivory Nights products are crafted from high-quality fabrics including silk, satin, lace, and premium cotton.

Payments

What payment methods do you accept?
We accept bank transfers, credit/debit cards, and Cash on Delivery (COD).

Still have questions? Contact us at shop.ivorynights@mail.com or call 0332-6900115.